The COVID-19 pandemic has created record-breaking shipment volumes. As more people shop online to avoid crowds in stores, those numbers have grown even more. This has created shipping volumes that are taxing logistics networks nationwide, which may cause delays.

For BIG SCREEN TVS ONLY:
Fedex may charge a dimensional oversize fee depending on the physical shipment dimensions. Our standard LTL method doesn't have a surcharge for oversized.

Please note for large packages already loaded on a trailer a cancellation fee of 50 dollars is deducted off refund.

TV Panel Policy.

In the event of a dead pixel issue we have a swap out policy please call for more details. 

TV Panel Lottery explained. Can I choose my panel at LHP?

It's no secret that TV manufacturers use outsourced panels in their TVs. For instance, brands like Sony and LG & Samsung outsource the panels on their OLED-QLED and LED TVs. The majority of TV panels are produced by a handful of companies, it's not unusual to see two units with the same model number have two different panels made by different companies. It's called the "TV Panel Lottery" because you didn't know what panel you'd end up with when purchasing your TV. In 2020, both LG and Samsung announced they would stop producing their own LCD panels, meaning soon all LCD TVs from the two largest TV manufacturers will use panels outsourced from other companies.

Yes you can choose your panel. Please call LHP customer care team to check stock and price.